Top Benefits of a Partnership for Healthcare Facility Operations (Part 2 of 2)

0 CommentsBy

April 12, 2017

facility operationsA strategic partnership for facility operations can be an enormous advantage to hospitals and health systems. In part one of this two-part series, we explored the following benefits of forming a partnership for healthcare facility operations:

  1. Reduce occupancy costs
  2. Generate more revenue
  3. Improve capital management
  4. Ensure maintenance of all capital assets, not just real estate
  5. Delegate energy management for savings and sustainability

In part two, we explore five more reasons to form a partnership for facility and real estate management.

Leverage buying power

Leveraging the experience and relationships of a real estate partner to consolidate vendors, train staff and purchase in volume, translates to widespread cost savings and increased efficiency. This can benefit functions ranging from energy efficiency to landscaping.

Case in point

For one client, our procurement experts helped identify major savings in medical spending through bundling contracts and reduced prices from vendors. The result was more than $2.3 million in savings in 2014 and $3.4 million in savings across 13 categories of spending in 2015.

Comply with documentation more efficiently and accurately

A real estate partner can reduce the time-consuming task of facilities documentation and compliance. This can include keeping up with regulations, managing life safety equipment, completing CMS validation surveys and ensuring compliance with mandatory documentation.

Case in point

One health system client had 12 condition level deficiencies (CLD) in 2012. Since we’ve partnered with them, they’ve experienced only two deficiencies at 60+ sites in the last two years.

Gather better performance measurements

A real estate partner can provide access to the latest performance measurement tools. Using proven platforms allows healthcare executives to see inefficiencies and make strategic decisions that positively impact the bottom line.

Case in point

One new tool we brought to a major healthcare client was Faciliscan. The smartphone app allows technicians to scan QR codes of areas that need attention and activate a request to the work order system so a technician can be dispatched to handle it right away. The impact on patient safety and satisfaction were significant with less downtime, more available rooms, and fewer disruptive “hot and cold” calls.

Deploy the latest systems faster, and with less cost and risk

Computerized maintenance management software (CMMS) and other systems are a way to reduce facilities costs and increase efficiency. But the time, expense and risk involved to select and implement such systems can be daunting. A real estate partner can streamline the process and mitigate the risk of implementing CMMS systems.

Case in point

Before we arrived, one of our clients was using multiple systems (and pencil and paper) to manage their facilities. We deployed our 360 CMMS system and now the client has insight into operating performance, can set benchmarks, and drive accountability.

Improve the satisfaction and productivity of the workforce

Many in-house healthcare real estate and facilities departments lack a well-defined career path for employees. With a real estate partner, the work environment is enhanced with ongoing training, competency testing, technical mentoring and goal setting. This translates to improved productivity, employee satisfaction, recruitment and retention.

Case in point

Through training, access to specialized technology and subject matter experts, and enhanced workflow processes, one of our clients was able to increase the formal responsibilities of their technicians resulting in measurable growth in employee satisfaction.

Subscribe CTA

Leave a Reply

Your email address will not be published. Required fields are marked *